Frequently Asked Questions
Below are the answers to our most frequently asked questions.
Frequently Asked Questions
How do I book?
Run your trip in the booking system, check the published price, and confirm. Prefer a person? WhatsApp or call +1 876-233-6454.
Need a ride right away?
Call or WhatsApp +1 876-233-6454.
Can I book more than one vehicle, or a group?
Yes — book each vehicle separately, or choose the VAN for more than 4 passengers. For a large group, message us first and we’ll arrange it.
Why do you ask for my flight number?
So we can anticipate delays. Your driver meets you at the exit of the baggage hall with a name sign — please include the flight number when you book.
How do I cancel?
Free up to 24 hours before departure — use the contact form or WhatsApp. Inside 24 hours, call +1 876-233-6454.
What if my driver is late?
Traffic can hold a driver up to about 10 minutes. For a delay of more than 10 minutes, if you decide not to wait, the race is fully refunded.
Is my payment information safe?
We never store your bank details; payments are processed securely by our payment provider.
Can't find your answer?
WhatsApp or call +1 876-233-6454, or use the contact form — a real person in Jamaica will answer.
